How Technology Impacts Education and Patient Experience

How Technology Impacts Education and Patient Experience

Jenni Daniel BSN, RN
Jenni Daniel BSN, RN
How Technology Impacts Education and Patient Experience|cancerGO

Cancer diagnosis and treatment can be a challenging and complex process, often requiring a multidisciplinary approach involving physicians, nurses, social workers, and other healthcare professionals.  From diagnosis through survivorship, patients require education about their condition, treatment options, and available resources. In recent years, technology has played an increasingly important role in patient education, providing access to reliable information and support from healthcare professionals and other patients.

In this article, we will explore how technology impacts education for the patient experience from diagnosis of cancer through survivorship, the benefits of technology use, downsides, and the importance of accurate cancer education by providers, whether using virtual or in-person platforms.

One of the primary benefits of technology use in cancer education is the ability to provide patients with access to accurate, up-to-date information about their condition. Online resources such as cancer-specific websites, mobile applications, and social media platforms provide patients with information on diagnosis, treatment options, and side effects. This information can help patients make informed decisions about their care and empower them to advocate for themselves during treatment.

Additionally, technology can facilitate communication between patients and their healthcare providers. Virtual platforms, such as telemedicine, allow patients to receive a consultation and follow-up care remotely, reducing the need for some in-person visits and improving access to care. Patients can also use digital tools, such as electronic health records and online patient portals, to communicate with their healthcare providers between appointments and access their medical records. This helps patients stay informed about their care and better understand their treatment options.

While technology has many benefits for cancer education, there are downsides to its use. One of the most significant downsides is the risk of misinformation. With the abundance of information available online, patients may come across inaccurate or misleading information about their condition, which can lead to confusion, stress, and anxiety. Patients may also be tempted to rely too heavily on technology, neglecting in-person interactions with their healthcare providers, which are crucial for patient care.

Despite these downsides, the importance of accurate cancer education by healthcare providers cannot be overstated. Whether using virtual or in-person platforms, healthcare providers must ensure that the information they provide patients is accurate, up-to-date, and easily understood. This can be achieved through patient-centered communication and education programs that consider the patient’s cultural background, literacy level, and language barriers.

One top benefit of accurate cancer education is improved patient outcomes. Patients who are well-informed about their condition and treatment options are more likely to make informed decisions about their care, participate in their treatment plan, and adhere to their medication regimen. This can lead to better patient outcomes, such as increased survival rates and improved quality of life.

Overall, technology has revolutionized cancer education, providing patients access to accurate information, resources, and support. While there are downsides to the use of technology, such as the risk of misinformation and the potential for over-reliance, healthcare providers must ensure that patients receive accurate cancer education, whether using virtual or in-person platforms. By providing accurate information, healthcare providers can empower patients to make informed decisions about their care, improve patient outcomes, and enhance the patient experience from diagnosis through survivorship.


Jenni Daniel BSN, RN
Jenni Daniel BSN, RN
Jenni Daniel has years of experience as an oncology nurse who is committed to supporting cancer patients and caregivers during one of the most challenging journeys of their life. Driven by her personal experiences she takes pride in providing support, education, and teaching the importance of self advocacy during healthcare encounters. As a Bachelors prepared nurse her goals include normalizing the conversations around cancer, helping people manage side effects from treatment, and supporting the mental health of people affected by this disease. By working virtually she is able to support people in over 37 states, and encourages compliance with providers’ recommendations. She has a passion to calm the fears and trauma caused by a cancer diagnosis, providing a safe place to heal and restore, using practical advice, encouragement, support, and even humor and accountability to make the journey less overwhelming. She provides education to understand what is happening to the physical body, while maintaining focus on mindset and keeping mental health a priority during each encounter.

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